My SSP App

Mental health is important. During the COVID-19 pandemic, there has been increased awareness of why it’s important to take steps to care for your mental and overall wellness. The pandemic has also meant that many Illinois students are working toward their degrees across the world. To assist students who are currently living out-of-state or abroad, the university offers My SSP (student support program).

My SSP is an app that allows you to connect with a mental health counselor if you currently have concerns and would like to speak to someone. Please note that My SSP is currently only available to students residing outside of Illinois who have paid the Health Service Fee. If you are in Illinois and want to start mental health counseling, please call the Counseling Center at 217-333-3704.

The My SSP app features:

  • The ability to call or chat with a Student Support Counselor in real time or to schedule a telephone or video session. These sessions are completely confidential, which means no one will ever know you used the program unless you choose to tell them.
  • Multilingual support if requested.
  • A digital library full of helpful articles and videos. 

To Use My SSP:

You can download from the Google Play Store or the Apple Store. You can also call the directly at
1-866-743-7732. (If calling from outside North America, dial 001-416-380-6578.) 

If you have questions about the My SSP app, please call the Counseling Center at 217-333-3704.